Understanding Vault Encryption Keys and Recovery

Encryption keys are central to protecting sensitive information. This guide explains what should be verified before relying on TERA Vault for long-term storage.

What Is an Encryption Key?

A cryptographic key enables the encryption and decryption operations associated with a protection scheme. Recovery depends on how the key is held, backed up and managed.

Key Ownership and Storage

TERA must confirm whether keys are generated client-side, retained by the service or controlled exclusively by the user. Do not assume Zero-Knowledge guarantees for every storage location.

Recovery Questions

Before putting irreplaceable data into Vault, confirm whether password resets preserve access and whether any backup key or recovery method exists.

Protect Recovery Materials

Never send keys, recovery phrases or verification codes to support staff. Store any official recovery materials in an appropriate secure location.

If You Lose Access

Do not repeatedly reset credentials without understanding the effect on encrypted data. Contact the official support channel to learn which recovery paths are actually supported.