How to View and Download Your Invoices

Invoices and payment confirmations help you track subscription costs and maintain accounting records.

How to Find Billing Records

The availability and labeling of these controls must be checked in your billing dashboard.

  1. Sign in to TERA and open account settings.

  2. Open Billing or Subscription, if available.

  3. Look for payment history, transactions or invoices.

  4. Open the relevant billing record.

  5. Download or print a document if that option is provided.

Check Your Invoice Details

Verify the billing period, charged amount, currency, tax information and invoice recipient information.

If an Invoice Is Missing

Confirm the account that purchased the subscription. Check payment confirmation emails and contact TERA Support with the payment date and amount; do not send complete payment card numbers.

Organizational Accounts

Ask the Workspace or billing owner which account is responsible for payment before requesting invoices.