Keep your billing information current to reduce the likelihood of payment interruptions.
You may need to have permission to manage billing for the account or organization.
Make sure you are signed in to the correct account.
Check that the new payment method is supported.
Use a trusted device and connection.
The exact payment flow depends on the billing provider and the controls exposed by TERA.
Open Account Settings and look for Billing or Payment Methods.
Select the available option to add or change a payment method.
Enter payment details in the secure payment form.
Complete any requested verification.
Confirm that the updated method appears as active.
Review error messages, card validity and bank authorization. Do not retry repeatedly if duplicate authorization holds are possible.
Never send full card numbers, card security codes, or one-time banking passwords to support staff.
Troubleshooting Failed Payments
How to View and Download Your Invoices